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How can World Wide Web sites be tested?


 

Web sites are essentially client/server applications - with web servers and 'browser' clients. Consideration should be given to the interactions between html pages, web services, encrypted communications, Internet connections, firewalls, applications that run in web pages (such as java script, flash, other plug-in applications), applications that run on the server side (database interfaces, logging applications, dynamic page generators, asp, etc.). Additionally, there are a wide variety of servers and browsers, various versions of each, small but sometimes significant differences between them, variations in connection speeds, rapidly changing technologies, and multiple standards and protocols. The end result is that testing for web sites can become a major ongoing effort. Other considerations might include:

  • What are the expected loads on the server (e.g., number of hits per unit time?), and what kind of performance is required under such loads (such as web server response time, database query response times). What kinds of tools will be needed for performance testing (such as web load testing tools, other tools already in house that can be adapted, load generation appliances, etc.)?
  • Who is the target audience? What kind of browsers will they be using? What kind of connection speeds wills them by using? Are they intra- organization (thus with likely high connection speeds and similar browsers) or Internet-wide (thus with a wide variety of connection speeds and browser types)?
  • What kind of performance is expected on the client side (e.g., how fast should pages appear, how fast should flash, applets, etc. load and run)?
  • Will down time for server and content maintenance/upgrades be allowed? how much?
  • What kinds of security (firewalls, encryption, passwords, functionality, etc.) will be required and what is it expected to do? How can it be tested?
  • How reliable are the site's Internet connections required to be? And how does that affect backup system or redundant connection requirements and testing?
  • What processes will be required to manage updates to the web site's content, and what are the requirements for maintaining, tracking, and controlling page content, graphics, links, etc.?
  • Which HTML specification will be adhered to? How strictly? What variations will be allowed for targeted browsers?
  • Will there be any standards or requirements for page appearance and/or graphics throughout a site or parts of a site??
  • How will internal and external links be validated and updated? How often?
  • Can testing be done on the production system, or will a separate test system be required? How are browser caching, variations in browser option settings, connection variabilities, and real-world internet 'traffic congestion' problems to be accounted for in testing?
  • How extensive or customized are the server logging and reporting requirements; are they considered an integral part of the system and do they require testing?
  • How are flash, applets, java scripts, ActiveX components, etc. to be maintained, tracked, controlled, and tested?

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